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FAQ Have a question about gift certificates? How do I use my gift certificate? To redeem your Amazon.co.uk gift certificate... Read more I'm having trouble using my gift certificate. What am I doing wrong?... When the claim code is not accepted... Read more I accidentally deleted my gift certificate. What can I do? Please contact us with the following information... Read more FAQ Page

Terms and Conditions

1. Gift certificates must be redeemed at our website, towards the purchase of products listed in Amazon.co.uk's online catalogue sold by Amazon.co.uk and Amazon's Preferred Merchant, Indigostarfish.com. They cannot be redeemed at Amazon.com, Amazon.de, Amazon.fr, Amazon.ca, Amazon.co.jp, Amazon.co.uk Marketplace or at any of Amazon.co.uk's Trusted Partner sites.
2. The gift certificate cannot be used to pay for Amazon.co.uk gift certificates.
3. The gift certificate has no cash redemption value and is not transferable or assignable.
4. Any unused balance will be placed in the recipient's gift certificate account.
5. If the order exceeds the amount of the gift certificate, the balance must be paid by credit or debit card.
6. Please use our Shopping Basket rather than our 1-Click ordering method when paying for an order with a gift certificate.
7. Gift certificates and unused portions of gift certificates expire one year from the date of issue, where permissible under applicable law.
8. The gift certificate can be applied to an open order by visiting the relevant Order Summary page in the "Your Account" section of our website.
9. Normal Amazon.co.uk terms and conditions of purchase and for using the Amazon.co.uk website apply.
10. Please note that some products available for sale on the Amazon.co.uk website may not be purchased by persons under a specified age. If you are planning to give a gift certificate to someone under 18 years of age, please ensure that they are made aware that some products are unavailable to them.
11. One or more gift certificates can be redeemed against an order; Also gift certificates can be combined with one promotional gift certificate.

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